We’re very sorry, but our food products cannot be returned. All items from our online store are sold on a non-returnable basis unless damaged, defective, or incorrect.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
If you have received an incorrect item, do not open it. We will not provide refunds of items that have been opened, tampered with, or not in their original condition.
For instances where the product is defective, damaged, or incorrect, you may contact us to request a return of your purchase within 14 days of receiving your shipment for a refund or exchange.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
We stand behind our products and we want you to be 100% happy with them. If for any reason you’re unsatisfied we encourage you to contact us at firstname.lastname@example.org